The case that you will use for this and the following two modules is another case that is coincidentally also Canadian in origin but in a very different business environment — the aluminum business (spelled here “aluminium” in the British fashion — you may use whichever spelling you choose.) It describes the analysis of the company’s IT systems and management performed by a new vice president of corporate information technologies, in all its complexity and magnificent variety. Throughout this case, issues of hardware, software, and management are intertwined, just as they are in real corporate life. One of your tasks will be to disentangle some of these issues for separate consideration in light of what you know and need to know. As we noted in our course overview, it’s taken for granted that hardware, software, and management (sometimes referred to as “wetware”) are all involved in a complex sociotechnical dance in which changes in any one element inevitably call forth changes in the others — preferably planned, but often unplanned, and not infrequently unanticipated. Thus, while your focus in this module will be primarily on hardware and networking, you’ll inevitably find yourself thinking about other dimensions of the problems as well. That’s all to the good, but try to keep a focus on the primary issues in each of these three modules. There’s plenty of time to concentrate on issues of integration as the course wraps up.

Case Assignment:

Please read the Alcon case; it is in two parts:

Dube, L., Bernier, C. and Roy, V. (2009) Taking on the Challenge of IT Management in a Global Business Context: The Alcan Case – Part A. International Journal of Case Studies in Management. 7(2):May. HEC020.

Dube, L., Bernier, C. and Roy, V. (2009) Taking on the Challenge of IT Management in a Global Business Context: The Alcan Case – Part B. International Journal of Case Studies in Management. 7(2):May. HEC021.

Use information from the course background readings as well as any good quality resource you can find. Please cite all sources and provide a reference list (use APA format) at the end of your paper.

Your answer to the following will be assessed:

What are the pros and cons of the current Alcon technology infrastructure?

What are the pros and cons of the new Alcon technology infrastructure proposed by Robert Ouelette?

Please suggest additional improvements of infrastructure for this case and justify your suggestions.

Case Expectations, and Grading Criteria:

Your paper will be evaluated on the following criteria (meeting minimum requirements is B performance):

_ Complete the case assignment.

_ Length of 3-5 pages (since a page is about 300 words, this is approximately 900-1500 words)

_ Conducted evaluation and analysis as required

_ Support for assertions using examples, citations (use required readings), and elaboration to support assertions. Evidence that you have read the required background materials

_ Precision: the questions asked are answered.

_ Clarity: Your answers are clear and show your good understanding of the topic.

_ Breadth and Depth: The scope covered in your paper is directly related to the questions of the assignment and the learning objectives of the module.

_ Critical thinking: It is important to read the “required readings” posted in the background material plus others you find relevant. Your paper should include important concepts from these readings and incorporate YOUR reactions and examples that illustrate your reflective judgment and good understanding of the concepts.

_Your paper is well written and the references are properly cited and listed (refer to TUI guidelines

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