For this discussion, you will interview the person responsible for quality in the agency where you are employed (Done that will up load the answers from interview).
Please have your questions ready at the time of the interview so the interview can occur in a timely manner. The interview should contain the following information:
1. Is the organization accredited by The Joint Commission or another accrediting body? If so, what areas of improvement were noted from their last review? What have been the actions to correct those?
2. What areas of improvement are they currently working on?
3. How is their performance on The Joint Commission Core Measures?
4. What benchmark do they use?
5. Do they use NDNQI? If not, why not?
6. If so, what areas of improvement have been noted?
7. What have been the improvement measures to address those?
8. Which areas of the National Patient Safety Goals have been noted as needing improvement in this organization?
9. What are the financial ramifications for this institution of Never Events?
10. Does the culture of the organization support quality initiatives?
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