Two of your best program managers are in a heated debate on the best way to resolve the situation to recover a project.

7. (TCO D) Two of your best program managers are in a heated debate on the best way to resolve the situation to recover a project. Neither is willing to budge from his or her stand. What are some of the steps you will take to diffuse the situation? Explain your answers. In your answer, make sure you focus on the modes of conflict and conflict resolution. (Points : 40)

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