Assessments
Assessment #1 – Reflective journal (Graded)
Journal Questions (500 words per question)
The daily journal questions have been constructed from the textbook and pre reading for each day.
Day1 Pre-reading Chapters 1&2
Journal Questions: Discuss the association between individualised service delivery and case management. What are the key characteristics of case management?
Day2 Pre-reading Chapters 3&4 & Table 3.1, p.67 (Assessment and Planning)
Journal Questions: As a case manager you are completing an assessment in collaboration with your client/s, what are the key elements of the intake, assessment and planning processes? What dilemmas do these stages of case management raise for the case manager?
Day3 Pre-reading Chapters 5&6 (Implementing and Monitoring)
Journal Questions: Discuss the key aspects that are pertinent to implementing and monitoring a case management plan. What dilemmas do these stages of case management raise for the case manager?
Day4 Pre-reading Chapters 7&8 (Transitions and Professional Dilemmas) and Table 5.1 p.98
Journal Questions: You are on the Board of Management of a human service organisation and the management team are implementing case management as the service delivery model. What are the key factors that the management team need to consider when making decisions about the introduction and development of case management as a service delivery approach?
Feedback Sheets have been uploaded on the Course Homepage.
*** The page number of intext referencing must be quoted and the intext referencing must be matched to the end text referencing.
**** Essencial Text book must be read. However, its impossibly get the topic talking about and leave the topic easily.
The required text is: Gursansky, D, Kennedy, R & Camilleri, P (2012) The Practice of Case Management, Allen & Unwin, Melbourne, NSW. Please can all students make sure they have continual access to this text as each day’s activities – indeed the assignments will utilise the text as a starting off point. Essentially Day 1 Chapters 1&2, Day 2 chapters 3&4, Day 3 Chapters 5&6 and day 4 chapters 7&8
The objective of this course is to develop students’ ability to critically analyse approaches to individualised service intervention in the human services, in particular case management, and to plan and manage interventions from a case management perspective. Each of us comes to the course with different and valuable experiences to offer. Some of you may already be working in the field, while some will gain experience through the concurrent field placement. The diversity of student experiences and the fact that everyone has something to offer should ensure that our discussions are lively and challenging.
Course Content
Students will develop advanced knowledge of the definitions, characteristics and processes of case management, the influences on its historical development and practice models and critical issues and ethical dilemmas in case management. Students will use cognitive and analytic skills to develop their understanding of organisational, worker and professional perspectives, consumer and carer perspectives, the process of case management and the difference between case management and other service delivery approaches.
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