Human resource management

Part 1 – Management Report –
Part 2 – Owner Presentation –
OBJECTIVES:

Analyze human resources demand to create a forecast using quantitative and qualitative techniques
Use strategies to forecast internal human resources supply
Create a human resources plan and describe ways to deal with a human resources surplus and/or shortage
Develop business communication skills (written and verbal)
DESCRIPTIONS:

This assignment will use the readings and discussions as a base for an individual assignment where students will play the role of an HR professional and will develop an HR plan for a franchise owner. They will apply HR Planning knowledge to forecast demand and supply and then develop a clear plan to address the resulting labour shortage or surplus.

MATERIALS REQUIRED:

Dessler, Gary, Cole, Nina D. (2014). Human Resources Management in Canada, 12th Edition. Toronto: Pearson Canada.

Review chapter 5
Review the Case Incident on page 142 of the course textbook (referenced above).
INSTRUCTIONS:

Part 1

Conduct research in order to get information to address the following questions from page 142 of the course textbook. Ensure you use some of the qualitative and quantitative techniques described in the course textbook to help formulate your answers.
Using your HR planning expertise, forecast the demand of labour in the stores and the online environment over the next three years.
Assuming an annual 15 percent turnover level of in-store workers and a 30 percent turnover level of online-focussed employees, determine overall HR supply estimates over the next three years.
Additionally, provide some suggestions of activities you could engage in to determine supply details by internal vs. external candidates.
You are to gather the information and write an executive summary (i.e., formal business report) which documents the results of your research above and presents it in a logical manner for senior management of the franchise.
Your report must be concise (Maximum of 2 pages double spaced, 12 point font excluding cover page and references pages).
It must well-written, but in lay terms so your friend can fully understand your reasoning. (Your friend is a former English professor, so will be influenced by a proper essay, in APA format). A proper introduction that clearly outlines the purpose and flow of the essay, as well as a strong conclusion are important elements.
You must also provide a properly cited reference page at the end of the report to support any of your conclusions.
Remember, your objective is to provide an analysis on the labour forecast and turnover for the franchise owner, not simply to answer a series of questions. The questions are to help you focus your research. Your overall grade will reflect the strength of your analysis.
Submit your executive summary as a Word (or other compatible text editor) document through the Submit button below no later than 11:00 pm Atlantic Time on Sunday of Unit 5.
Part 2

Conduct research in order to get information to address the following questions from page 142 of the course textbook:
Do you forecast a labour shortage or surplus?
Develop a clear plan to help address the forecast labour shortage or surplus.
NOTE: your plan will need to include three strategies that focus on at least two of the following areas of HR: Training, Career Development, Total Rewards, and Turnover Management.

You are to complete a 10 minute presentation which documents the results of your research above and presents it in a logical manner for the franchise owner. Your presentation will provide the owner with a high level summary of the management report, rationale for action, and the recommended HR plan.
Your presentation must be concise (Maximum of 10 narrated PowerPoint slides, 12 point font excluding cover page and references pages). For instructions how to add narration to your PowerPoint, please do a simple Internet search remembering to include the version of PowerPoint you are using.
It must well-written, but in lay terms so your friend can fully understand your reasoning. (Your friend is a former English professor, so will be influenced by a proper presentation, in APA format). A proper introduction that clearly outlines the purpose and flow of the presentation, as well as a strong conclusion are important elements.
You must also provide appropriate academic references (minimum 5) to support your conclusions or recommendations to the owner. As an academic, your friend will be more impressed with vetted journal articles and company prospectus information than Internet sources. Avoid using Wikipedia or other online resources that do not have a strict editorial process. (NOTE: It is said that at any given time, over 80% of information on Wikipedia is true, but we do not know which 20% is not.

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