“We Gave Them a Tool, but Hardly Anyone’s Using It! Untangling the Knowledge Management Dilemma at TPA”

Alternatives [OR] Analysis:
Your second section is typically a statement of options, possibly combined with an assessment of those options. You may use “bulleted” paragraphs to present chunks of information or ideas. When possible, include pros and cons with each option.

Recommendation(s) (Put yourself into Rita’s shoes .Prepare your own “detailed recommendation for the executive management team”)

Chose and quickly defend the alternative(s) you have chosen. In addition, list the necessary next steps. If the previous section was an analysis rather than alternatives, this section will be a quick summary and evaluation of what you read.

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