Androsia manufactures batik fabrics in a labor intensive, low-volume process on the island of Andros. The Hershey tour shows how cocoa beans are processed into Custom Paper

Androsia manufactures batik fabrics in a labor intensive, low-volume process on the island of Andros. The Hershey tour shows how cocoa beans are processed into

chocolate using a high-volume, line process.

1.Which process design strategy does each use?

2.Why would the two processes be configured differently?

3.What process management issues in one facility not be a problem in the other?

4.What competitive priorities are important for each?

5.How does the way they configuer facilities allow them to be competitivet?

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