HSBC bank

1)- Introduction and problem definition (Ability to identify the problem specific to the case)
– Originality and appropriateness of service sector choice by size and competitive structure (DRETS)
– Breath and quality of opportunity/threat analysis

2)Ability to distinguish services marketing strategy commonalities and differences among major players

3)Ability to identify key strategic service marketing issues for the next 5 years

4)- Ability to solve company’s problems based on relevant services marketing literature (appropriate application of relevant theory )
– Evidence of rigorous and relevant external research

5)- Conclusions and recommendations
– Supporting appendices
– Bibliography and use of appropriate referencing throughout

 

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