Write a report which addresses the strategic operations issue/problem as follows: • Describe the organisation. Keep the description brief but make sure that the reader can clearly understand what the organisation does and the organisational context. • Describe the specific operational issue, problem or process that needs to be addressed and analysed. Again, keep this brief but ensure the reader understands what the issue or problem is and how the issue/problem affects the organisation’s processes. In order to help explain how the issue/problem affects the organisation, you might want to include one or more of the following: o a chart or process flow diagram to show the functional relationships of the issue or problem with the rest of the organisation’s workflow o key objectives and purpose of the operation including your opinion of its current and ideal performance (preferably supported by actual performance data) o opportunities for change and improvement to the process or techniques being used now o resource implications or constraints that need to be considered o technologies and/or manpower issues involved in the process.
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