1. Using one of the models below describe the leadership characteristics of The Company’s Chief Executive (remember to state the name of the CEO), remember to support your answer with evidence:
a. Servant
b. Transformational
c. Charismatic
d. Authentic
e. Authoritarian
f. Democratic
g. Laissez-faire
2. The Company uses five Key Performance Indicators to measure their business performance.
a. Describe the purpose of KPIs and the business benefit an organisation might expect from using them
b. Describe the five current KPI’s and identify two additional non-financial KPIs that The Company could use and explain the business benefit these would bring
3. The Company uses a number of methods to motivate its workforce.
a. Explain the concept of motivation using two recognised models
b. Evaluate the methods The Company uses to motivate its workforce using one of the models you have used
4. The Company says it corporate social responsibility is fundamental to both the way it operates and delivers sustainable profits and long-term value.
a. Describe which you believe are the four most important corporate social responsibility actions The Company takes, and explain why
b. Using The Pyramid of Corporate Social Responsibility evaluate The Company’s CSR actions
5. The Company sees its proprietary software as a source of competitive advantage. IT employees are therefore crucial to the success of The Company.
a. Describe The Company recruitment and selection process for IT candidates, and why you think The Company takes this approach
b. Identify and explain five competencies that The Company look for in its IT employees
ALL SHOULD RELATE TO MARKS AND SPENCER
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