: (TCO 1) In your own words, what is BPA? Discuss the two activities used to identify improvement opportunities during business process automation (BPA)? Give an example of each of them that is not in the textbook. (Points : 11)

:
(TCO 1) In your own words, what is BPA? Discuss the two activities used to identify improvement opportunities during business process automation (BPA)? Give an example of each of them that is not in the textbook. (Points : 11)

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