Issues Related To the Controlling Function
Name
Institution
It is a well documented that, controlling measures ensures that efficient and effective utilization of the management is achieved in a planned goal. This is done in four-step means that measures and report the actual performance and taking preventive actions to prevent poorly performing business. Controlling process consist of several steps that serve to achieve its objective. These activities include setting standard, developing measures to asess the objectives, assessing actual performance to measurable standards and taking corrective action. Based on my work experience in McDonalds, I have experienced various issues as related to controlling function. Therefore, this paper seeks to investigate controlling function in the aspect of McDonalds.
The first thing that struck me is that, the company has grown to the extent it has 32,000 restaurants in 118 countries in the entirely world. The company serves more that fifty eight million customers daily around the world. The annual sales for company-owned and Franchise restaurants have amounted to a total of $ 70 billion in 2008 and producing $ 6.4 billion in working income. Am proud as an employee of McDonald Company for the records we deliver globally. Honestly, the company has worked on convincing plans, which has enhanced the result we receive on a daily basis.
For instance, when the company started in 1955 by Ray Kroc, it only reflected on the United State in general. During the post World War II, gender and race equality were not often addressed. The company never allowed women to work in restaurants until 1960s. Societal issues within U.S began to emerge; and executives realized the challenge the company was facing. It was at this point; the company appreciated the value of diversity. This imposed the facts on, the importance of a strong along with an unwavering commitment which diverse from senior management. Since then, Ray Kroc has created a unique organization through creating a partnership of interests and teamwork. This has ensured that the company and employees are on track in making a successful company. As a result, all employees were working together, with a goal of making a successful company.
According to Principle of Management, controlling requires changes to be made wherever possible; McDonald Company has taken the initiative of training all employees to enhance quality work performance. With this in mind, the company has trained employees in various restaurant operations and indeed this has been essential in improving work performance. Interestingly, the company has gone to the extent of training all operators and store managers in advance on how to run a restaurant. With this in mind, our company has understood the value of training as a tool to accomplish business goals. Additionally, the company has trained all the women and minority employees ignored previously; to understand a personal success in the company. As a result, there has been equality in all manners, which in return has motivated all employees to be more productive. Simultaneously, the managers and Supervisors are trained occasionally, to understand and deal with diverse in the workforce.
Occasionally, there have been seminars and conferences in every region of the country to foster career development and relationships. This has enhanced knowledge of understanding the company culture and the progress. During those meetings, the company updates all employees in the company performance. As a result, all employees have known the progress that McDonald is making. In this sense, employees are motivated to work harder for better performance (Harris, 2009).
Conclusion
In conclusion, it is essential for all companies to be fully equipped with controlling function management. Borne in mind that, successful does not come easily, it is fundamental to come up with ways that will enhance the success. As discussed in paper, McDonald Company outlines what every company should do for effective work performance.
References
Harris, S. P. (2009). None of us is as good as all of us: how McDonald’s prospers by embracing inclusion and diversity. New York: John Wiley and Sons
Principle of Management: The organization control process. 22 April 2011.
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