Name:
Institution
Organizational Behavior
Part 1
Psychological contracts are an effective technique of attaining the benefits of modifying the procedures in different departments of a commercial organization (Middleton, 2002). As an employee in a renowned corporation in the fashion industry, I have experienced the essence of this agreement, in addition to realizing the factors that may affect its effectiveness in the execution of official duties at a personal, departmental, and organizational level. The main objective of this contract is to strengthen my relationship with the employer, in addition to augmenting the effectiveness of embracing modified techniques that are in accordance with the core values and principles of the company (Schermerhorn, Osborn & Hunt, 2000). Accordingly, my psychological contract is healthy and is in line with my expectations regarding the tangible and intangible benefits obtained from the organization.
For example, the management of this commercial organization offers several promotion opportunities aimed at motivating the labor force to improve its performance. The criterion used to promote various members of staff is transparent and exemplifies equality. Each candidate has to undergo a comprehensive scrutiny conducted by an independent team constituting of several professionals from various departments (Miner, 2007). Additionally, the salary packages offered by the company are reasonable and are an effective motivation approach that has enabled the human resources in different sub sectors of the company to increase their performance while strengthening their relationship with the managerial personnel. These monetary and non-financial benefits have facilitated a healthy psychological contract that has promoted the teamwork spirit in the organization (Neely, 2002).
Additionally, the managerial team of this corporation constantly recognizes the efforts of human resources who exemplify exemplary performance in the execution of their official duties. For instance, there is a ceremony organized every year with the main intent of recognizing employees who have significantly contributed to the advancement of the company in terms of procedural expansion and increase of the returns (Robbins, 2005). This influential factor has resulted in a healthy psychological contract. Furthermore, the administration appreciates the essence of training its employees in order to concur with the transformations present in the modern business environment. This has enhanced the attainment of a healthy psychological contract with a professional and effective relationship with my employer. For instance, during my recruitment, I underwent an inclusive training program that not only enabled me to execute my official responsibilities effectively but also strengthened my relationship with other employees and the employer.
Additionally, the resources available at the commercial organization are ample, an aspect that has resulted in effective execution of the delegated duties. For example, the management focuses on developing all facets of existence of their employees (Golembiewski, 2001). In addition to motivating the labor force to increase their productivity in the organization setting, the administration has established a peculiar subdivision that offers psychological help to employees suffering from various forms of trauma. This has been efficient in tackling various problems experienced by the employees in the family setting and other societal environments. The provision of these resources, in addition to the support offered by the managerial teams in all departments of this business institution, has also been useful in improving the health of my psychological contract. This is because of the strong relationship with the supervisors of this commercial organization.
Part 2
The Fashion World is a business organization in the fashion industry. It manufactures garments that satisfy the needs of a wide range of customers in terms of age, gender, and cultural backgrounds. It has a market share of 3.2 % with its products being accessible in various international market segments. Two years ago, the company experienced significant managerial transformations with the main intent being to increase the productivity and market share of the company, in addition to attaining customer satisfaction and operational expansion. For example, the managerial team governing the proceedings of the company has appointed a new chief executive officer and several departmental supervisors. These adjustments have resulted in an increase of returns with the market share increasing by 1 % over the past year. Moreover, the corporation has enhanced its operations in additional segments of the international market.
As an employee of the company, I have identified certain distinct behaviors exhibited by the human resources in the organization. To start with, teamwork is an aspect promoted by the human resource docket with the labor force in all sub sectors showing significant dedication to improving their performance within the formulated work groups (Napier & Gershenfeld, 2004). For instance, in the sales and marketing sub sector, a number of employees with expertise in various components of commercial activities are responsible for formulating strategic plans aimed at directing such deeds as product promotion, identification of customers’ needs, and evaluation of available niche markets. Furthermore, integrity is an organization behavior exemplified in all departments of the commercial organization. Based on the core values and ethical principles emphasized in the institution, this behavior has facilitated increased productivity at a personal, departmental, and organizational level.
These organizational behaviors relate to several theories and concepts that describe personal traits, as well as the impact of values promoted by the management of an organization. To start with, the teamwork spirit exhibited in various subdivisions of this commercial institution is in accordance with motivational suppositions regarding the needs of the employees and the ability to satisfy these desires through an inclusive theoretical framework. For instance, the Maslow’s hierarchy of needs is a hypothesis that attempts to demystify the various effects of motivation from a personal perspective (DuBrin, 2002). At the base of the foundation are physiological needs, which include the attainment of basic elements of existence such as food, shelter, and clothes. This explains the efforts of the human resources who increase their productivity at the workplace in order to enhance their financial capabilities. Increased income improves the living standards of the workers and their dependants.
Other components of this theory include self-actualization and esteem. The esteem level involves the appreciation of one’s accomplishments and respect for other people. Likewise, self-actualization involves morality, and the ability to solve problems at the workplace effectively. These principles are in accordance to the organizational behaviors in Fashion World. The management of the organization recognizes that teamwork and promotion of ethical values such as integrity are essential in increasing the productivity of the labor force, in addition to strengthening the relationship between the administration and the human resources (Vibert, 2004). Another applicable supposition is the equity theory. This hypothesis indicates that fair treatment of employees in a commercial organization is an efficient technique of motivating them to improve their performance. This concurs with the principles of a healthy psychological contract. For instance, in this company, the management treats its employees equally in order to strengthen the relationship with the human resources (Osland, Kolb & Rubin, 2001).
The use of these motivational approaches followed a reduction in the company’s returns and organizational productivity in this commercial institution two years ago. Major departments such as the production, sales, and marketing subsectors recorded reduced profits with individual performance declining significantly. This led to various transformations involving the management of the company, in addition to formulating and executing practical plans aimed at increasing the productivity in all subdivisions. As indicated in the motivational theories and concepts, the administration focused on stimulating the labor force in order to attain the set objectives (Glykas, 2013). For instance, based on the components of the equity supposition, fair treatment of the employees has created an appropriate environment where the workforce executes its official duties diligently. For this reason, it is evident that the management of this business institution undertook appropriate measures to handle this situation.
Through these theories regarding organizational behavior, I comprehend that motivating the human resources was the most appropriate and feasible approach of handling the reduced productivity in different departments of the company. For example, in accordance with Maslow’s hierarchy of needs, the management of this company realized that identifying and ranking the needs of the employees would be useful in generating and implementing measures that will solve the problem effectively (Mount & Reiter, 2002). For instance, based on the elements within the physiological needs, employees increase their efforts in undertaking official duties in order to meet these basic needs of existence. Additionally, according to the constituents of the equity supposition, equality in the workplace encourages the human resources to improve their performance.
References
DuBrin, A. J. (2002). Fundamentals of organizational behavior. Australia: South-Western Thomson Learning.
Glykas, M. (2013). Business process management: Theory and applications. Berlin: Springer.
Golembiewski, R. T. (2001). Handbook of organizational behavior. New York: Marcel Dekker.
Middleton, J. (2002). Organizational behavior. Oxford, U.K: Capstone Pub.
Miner, J. B. (2007). Organizational behavior 4. Armonk, N.Y: M.E. Sharpe.
Mount, K. R., & Reiter, S. (2002). Computation and complexity in economic behavior and organization. Cambridge: CambridgeUniversity Press.
Napier, R., & Gershenfeld, M. K. (2004). Groups: Theory and experience. Boston: Houghton Mifflin.
Neely, A. D. (2002). Business performance measurement: Theory and practice. Cambridge: CambridgeUniversity Press.
Osland, J., Kolb, D. A., & Rubin, I. M. (2001). Organizational behavior: An experiential approach. UpperSaddleRiver, N.J: Prentice Hall.
Robbins, S. P. (2005). Essentials of organizational behavior. UpperSaddleRiver, N.J: Pearson/Prentice Hall.
Schermerhorn, J. R., Osborn, R., & Hunt, J. G. (2000). Organizational behavior. New York: Wiley.
Vibert, C. (2004). Theories of macro organizational behavior: A handbook of ideas and explanations. Armonk, N.Y: M.E. Sharpe.
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