Inventory Proposal
Name:
Instructor’s Name:
Course:
Date:
CURRICULUM VITAE
NAME: Guixiu Xu PREFER NAME: Christina
ADDRESS: 15 Craigbank Avenue, New Lynn, Auckland. New Zealand
CELLPHONE: 021839488
EMAIL: xuguixiu@live.cn
DATE OF BIRTH: 24.11.89
QUALIFICATIONS
2009–Present AUCKLAND UNIVERSITY OF TECHNOLOGY (NEW ZEALAND)
Bachelor of International Hospitality Management
2008–2009 TAYLORS COLLEGE (NEW ZEALAND)
Certificate in International Foundation Certificate
WORK EXPERIENCE
Nov 2010–Mar 2011 CHINATOWN, AUCKLANDNEW ZEALAND
Worked in a telephone shop in different capacities
Introduced different phone models to the clients
Worked as a salesperson and solved customers problems
Aug 2009–2010 DOMINION RD COFFEE SHOP
I undertook different roles in the coffee shop.
Sold coffee and other snacks to the students
Carried out additional tasks as requested by management
Mar 2008–May 2009 MOMO TEA CHINESE RESTAURANT
Served the clients and fulfilled their requests
Made sure the other staff performed their duties effectively
Ensured cleanliness and order in the restaurant
Motivated other members of staff through teambuilding activities
INTERESTS Traveling, Theatre, Socializing, Sports
REFERENCES:
Ivan Chen Jimmy Xu
HR Manager Manager
262TiRakauDriveChinaTown 72 Mokoia RdBirkenhead
Auckland. New Zealand AucklandNew Zealand
Phone: 021450360 Phone: 0210348271
COVER LETTER
10th August 2011 15 Craigbank Avenue
New Lynn
Auckland
Mr. Liam Craughwell
Amora Hotel, Wellington
P. O. Box 1843
Wellington
Dear Mr Craughwell
I am writing to apply for the position of ‘Duty Manager’ as advertised on 15th July 2011 in SEEK, Australia’s job site.
As my CV indicates, I am currently undertaking a bachelor’s degree in International Hospitality Management. This has enabled me to gain more knowledge concerning the industry and has equipped me with the skills and knowledge needed for this industry. I have a lot of experience as I have worked in different capacities such as waiting tables and supervising the other staff. My time working as a waitress was very beneficial as I have learnt a lot especially in the area of time management and knowing how to manage difficult clients well. I worked in a very busy restaurant and with people of different cultural backgrounds. I was promoted to a head waitress, meaning that I was in charge of the other waitresses. This enhanced my supervisory skills and I learnt how to manage different kinds of people and how to act quickly in cases of emergency. I also handle front office operations effectively and am a good organizer. I developed these skills when I worked in a telephone shop and during my time working at the campus’ coffee shop.
I believe that I have what it takes to work in your reputable organisation. Although I have the necessary skills, I am well aware that working with you will enable me develop my skills further. I am always looking for an opportunity to learn, as I believe that learning has no limit. I am willing to learn new things since this industry depends on acquiring new ideas. I am ready to serve both the organisation and its clients.
Yours sincerely
Christina Guixiu Xu
10th August 2011 15 Craigbank Avenue
New Lynn
Auckland
Craig Rodgers
Executive Consultant
Bravo Hospitality
P O Box 1760
Shortland Street
Auckland 1140
Dear Mr. Rodgers
I am applying for the position of ‘Assistant Operations Coordinator–Venue and Catering Events’ advertised on the internet site SEEK on 5th July 2011
I am a result-oriented individual who also works well in teams. I have worked as a waitress and I was later promoted to the position of head waitress. I therefore possess supervisory skills and I know that I can work well with other members of staff. Being an international hospitality management student, I possess the required knowledge and the necessary skills to work in this industry. I exercise diligence in whatever task I am assigned and am a hard worker. I am careful concerning the little details, as I believe that such details can make a lot of difference in ensuring customer satisfaction. Working in a Chinese restaurant and later a coffee shop has enhanced my knowledge in the hospitality industry. Working in the campus’ coffee shop requires me to come up with creative ideas to ensure that the students visit the shops and that the business continues to make profit. This has enhanced my creative abilities, as I am able to convince students to take coffee even during the hot summer season.
The events industry is one of the most competitive and rigorous industries in the market. It requires people who are ready to implement new and innovative ideas. It requires a person who knows the current trends in the market, and one who is able to come up with original ideas. I believe that I have the required skills and I am ready for the challenge.
Yours sincerely
Guixiu Xu
PRE-INTERVIEW QUESTIONS
A. Duty Manager
1. Tell me how your study experience will help you in the role
As an international hospitality management student, I have been exposed to different roles that one is expected to be familiar with in the industry. The course has prepared me for work in the field because it has incorporated practical lessons, where I have been exposed to different learning environment. The course is intensive and it requires one to be able to strategise and manage his or her time well. It incorporates different areas of hospitality management, which include organizational skills, basic accounting and managerial skills.
2. What in your personal life will make you successful in this?
I am a good organizer and some of my friends say that I am tough. I respect people and I expect the same kind of respect from them. I am passionate and diligent when carrying out tasks, ensuring that I complete them in the least possible time. I command respect by the way I carry myself and I get along with people. this has been beneficial to me since I have held many leadership roles.
3. Tell me about a time you experienced high pressure in your life â“ how did you cope â“ what did you learn?
I was working as a supervisor in a busy restaurant and the employees were on a glow slow. The restaurant is located in a busy part of town and I knew that if the clients did not get quality service, many of them would go to dine elsewhere. The senior management of the restaurant did not take employees’ complaints seriously and this was the reason for their go slow. I was in a dilemma since the management expected me to deliver and the other employees expected me to supprt them. I had to act as a mediator between the employees and the management. I developed a communication system, where employees were able to raise their grievances. I talked to management and I told them the importance of addressing the employees concern. it was a long process but the management agreed to some of my proposals and they started responding to some of the concerns raised by the employees. I learnt the importance of communication and the value of treating others with respect irrespective of their position in the company.
4. How will you make up for your lack of experience in this area?
I am always ready and willing to learn. I will learn from the ones who have been in the company for a while since they have acquired a lot of experience in the industry. I will put extra effort in my work since there is so much I have to learn. I will report to work earlier than the others and I will use the few breaks to interact with the others so that they can teach me what they know. I will incorporate and introduce new and practical ideas to the company
5. Tell me about what you consider to be great communication.
Great communication requires active participation from all the parties involved. There should be no barriers and each of the parties should freely communicate. Great communication requires feedback. The parties involved should ensure that they respond to each other in good time.
B. Assistant Operations
1. What skills and values can you bring to this job?
I have acquired different skills while working in different volunteer programs in the events industry. I have learnt how to work with a limited budget while at the same time ensuring that I meet the client’s demand. I have learnt how to handle difficult clients and how to work under difficult circumstances in a professional manner. I know how to manage my time properly and how to strategise. I have built an impressive client base and I know reputable suppliers in the industry. I value all clients irrespective of who they are.
2. What makes you capable of effectively receiving and giving intense training?
I am a hard worker and one who is always ready to learn despite the circumstances. I am a top student and I learn very quickly. I am devoted and I commit myself to finish a project once I have completed it. I believe in sharing knowledge and I believe it is one of the best ways of ensuring progress. I take my time to explain issues and I know that this is fundamental in a training program.
3. How would you establish your authority in this high performance team?
I believe that respect is a fundamental aspect of any relationship. A person has to respect the people he or she is working with and this will guarantee the same respect is accorded to him. Doing this will ensure that other members will respect me. Knowledge is also important and I know that I have to show my knowledge of the industry. Using my knowledge to obtain success will make the other members realize my potential.
4. Tell me how you have got through periods of real âœhard workâ
Success cannot be achieved without sacrifice and hard work requires a person to sacrifice a lot. I got through a period of real hard work by sacrificing the time I had set aside for other less serious duties. I dedicated myself to complete the work I had and I did not have any time for fun until I finished it. I delegated some of the simpler duties I had and I concentrated on more challenging tasks.
5. How will you improve the profile of this organisation through this position?
I have built a sizeable number of clientele while working in different places. I will contribute to the organization by adding more clients and thus ensuring continuous business. I travel a lot and this will be beneficial to the company because I will introduce new venues. I know many suppliers who deal with different items and they are well known in the industry. I will ensure that the company gets the best deals the market has to offer. I will ensure that it becomes a pioneer in the industry.
References
Amos, J. A. (2003). Write a winning CV. United Kingdom: How To Books Ltd
Criscito, P. (2008). How to write better résumés and cover letters. Hauppauge, NY: Barron’s Educational Series
Lorenz, K. (2009). Answers to the 7 toughest interview questions. Retrieved from http://www.careerbuilder.ca/Article/CB-186-Interviewing-Answers-to-the-7-Toughest-Interview-Questions/
McGee, P. (2001). Write a great CV: Prepare a powerful CV that really works. United Kingdom: How To Books Ltd
Michael, P. (2007). How to answer 23 of the most common interview questions. Retrieved from http://www.wisebread.com/how-to-answer-23-of-the-most-common-interview-questions
Programmer World. (2009). 50 common interview questions and answers. Retrieved from http://faq.programmerworld.net/career/interview/50-common-interview-questions-and-answers.html
Schuman, N., & Nadler, J. B. (2010). The resume and cover letter phrase book: What to write to get the job that’s right. Avon, MA: Adams Media
Southam, K. (2011). Basic cover letter tips. Retrieved from http://career-advice.careerone.com.au/resume-cover-letter/cover-letter/how-to-write-a-cover-letter-20071204/article.aspx
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