HUMAN RESOURCE AGENDA

The New Business Human Resource Agenda in Amazon.com

Introduction

Business environments are ever dynamic in today’s markets. Markets are turning complex day in day out. In fact, it is hectic for business to enter and survive the stiff competitions and the macroeconomic dynamics.  Competing successful and surpassing the macroeconomic forces bring forth a challenge to turn firm into learning organizations. According to Sharp et al., (2000) learning organizations have the capability to adapt   and respond quickly to future environment changes. Human resource function in organization plays a significant role in enhancing learning in organizations. In today’s competitive and globalized markets Amazon human resources department headed by Tony Galbato is facing unique challenge in hiring skilled and retaining the workforce. Generally, organization can achieve this through developing high performance teams by enhancing continuous business learning.  As argued by Sharp et al., (2000) learning organization refers to a team of people enhancing their capability to create what the market gap want in a continuous basis. Essentially, definition provide that learning organization can be viewed as philosophy in which a group of people anticipate, react and respond at a relevant pace to markets dynamics, uncertainties  and multifarious factors. Amazon.com human resource department need to, uphold this philosophy to strategically out beat competitors and also to create an internal and external competitive edge. As an employee of Amazon.com, the idea approach would to change organization human resource facets that require change and initiate a cultural change towards them.

Human resource department comprises of leaders and managers who act as pillars of team building and team success. Vital sections to success include; energizing leadership to mobilize people, team building, developing a culture of shared vision and values and developing a strategic framework (Cooper, 2005).  In addition, an organization should be lean and aligned strategically, empower high performing teams, and enhancing coaching as an element to achievement. Besides, leaders in organization should create an excellent working climate and deliver awarded results. Most importantly, Amazon.com can adopt on strategic framework that comprises of team building and creation of working climate though developing a culture of shared vision and values.

Companies such as Amazon.com are holding their own competitive edge in today’s competitive environment. In fact, Amazon.com is exceeding customers’ expectation by maintaining staffs performance and productivity. It is imperative for the organization to increase employee’s motivation and enhance more efficiency and effectiveness to staffs productivity. In this regard, Amazon.com will focus on Team building, shared vision and values, and organization climate as primary functions of organizational commitment to the goals and objectives. Organization commitment demands, conducive working environment, culture, individual and team behaviors and willingness to provide competency to organization through collaborative actions and choices over time and realize objectives. According to Cooper, (2005) leadership is a critical element in catalyzing performance, promoting quality climate and building effective organizational teams. Good leaders create confidence and security to team members and lower employees’ nervousness in work.

Team building, good organization climate and shared vision and values create a strategic framework that makes employees feel a strong link with the organization. Though this, employees will be more committed to the organization, promote organization products and will always have a positive impact to the organization as a result of increased productivity and enhanced customer relationship and skills.

To achieve the required framework, developing high performance teams is much recommended. One of the methodologies to be applied in Amazon.com is first ensuring employees share vision and the values, there is commitment by the seniors who act as leaders, provide organization climate through enhancing direction, communication and motivation. Developing such team will follow four phase process that include the forming/awareness stage, storming stage/conflict, norming stage/ cooperative stage, and performing stage which is the productivity phase (Sharp et al., 2000). Maintain team building and performance will require an incentive that can take the form of awarding towards results achieved.

 

 

References

Cooper, C.  L. (2005). Leadership and management in the 21st century: business challenges of the future. Oxford: Oxford University Press.

Sharp, J. M., Hides, M. T & Bamber, C. J. (2000). Continuous organization learning through development of high performance teams. University of Salford-UK: HPO Research group.

 

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