HRMT 20019 – Leading and Managing Change
Assignment 2 – Essay on Change Management
Case Study: Super Star University (pg. 504-508 of textbook: Organisational Change Development and Transformation by Waddell et. al., 5th Edition, Cengage Learning)
at least fifteen (15) relevant peer-reviewed journals or other academic references (books, book chapters etc.) (minimum requirement)
Due date: 24th September 2014, Monday 11.45 am AEST, Week-12
Weighting: 60% ; Harvard Style Referencing presented in essay format
Length: 3,000 words ±10% (excluding title page and reference list), presented in essay format
Reference Style: Harvard Referencing
Purpose
The primary purpose of this assessment is to assist students develop skills in the use of leadership traits, resistance to change, change process and management theories and models in the analysis of a typical business situation that has organisation and structural change and development concerns. The assignment requires you to analyse the current situation, identify and specify the organisational issues, and suggest practical and probable solutions. The secondary purpose of this assignment is to give students the opportunity to enhance their research, analysis, critical thinking and written communication skills; particularly in the areas of argument development and essay writing.
Before starting this assessment please read the marking criteria (at the end of the document) and refer to Academic/ Argumentative Essay on the Learning Skills Unit’s website:
https://www.cqu.edu.au/current-student/international-students/student-support/learning-skills-unit/resources
The course website also provides useful information in regard to the development of this assessment item.
Description
Assessment task 2 requires the writing of an academic/ argumentative essay. This essay should be an ‘argumentative essay’, and must therefore contain arguments that are used as the structuring elements of the assignment. The assignment is based on a case study that describes the impact of leadership, structural changes and change management on business activities. The purpose of the essay is to identify the roles of change in organisational leadership, resistance to change management, the change management process and other challenges in managing dynamic organisations. Students are expected to engage in extensive research within the academic literature relating to organisational leadership during change management, the change process, and resistance to change management.
Details
The assessment item is based on the case study titled Super Star University (pg. 504-508 of textbook: Organisational Change Development and Transformation by Waddell et. al., 5th Edition, Cengage Learning). The case will be available on the Moodle site under the Assignments tab. You should read, and carefully analyse, the case and respond to the issues presented at the end of the case study within the context of an academic/ argumentative essay. You are required to support your argument with appropriate theoretical discussion and references.
The assignment should be a properly constructed academic/ argumentative essay. It should contain an effective introduction, discussion body (answering the questions) and conclusion. The introduction should introduce the essay, thesis statement (main objective of the assignment) and include your argument. The main body of the assignment should present the evidence you have collected to support your arguments for the questions and the conclusion should restate your arguments, summarise the evidence and make a conclusion regarding your arguments.
The assignment should contain a coherent, but necessarily restricted review of the academic literature on the organisational leadership during change management, change process, and resistance to change management topics in question. The literature review should be integrated into the assignment, not a separate section. A reference list formatted in the prescribed Harvard style is compulsory. Do not include a bibliography. Further information regarding formatting of assignments and other information is available at https://www.cqu.edu.au/about-us/service-and-facilities/referencing
This assessment item involves researching your assigned topic to enhance your understanding of organisational leadership during change management, the change process, and resistance to change management strategies and the utilisation of academic literature. Whilst you should avoid using only the textbook, the prescribed textbook for the course should be cited in regard to broad change management strategies. You will be expected to present information and evidence from, and cite, at least fifteen (15) relevant peer-reviewed journals or other academic references (books, book chapters etc.) (minimum requirement). Refer to your recommended readings for examples of academic journals. While you can cite these references, you must find fifteen (15) peer reviewed journal articles and/ or other academic references not listed in the course materials. The quality and number of citations will demonstrate the breadth and depth of the literature used to answer the questions. It is strongly recommended that you use recent (within the last five years of publication) and relevant references. You may only use references more than five years old if those references are seminal (major ideas generated, proposed theories etc.) in nature. Also, it is strongly recommended that you do not use long quotes in assignments as it undermines your argument. Please check the following databases for journals and other academic references for the assignment. You may access the databases through the CQU library page. Your marker is interested in the analysis that you have developed from your review of the literature and how well you use the literature to respond to the topic. Avoid presenting a descriptive account only of your readings. What is required in this assessment is a critical evaluation of the academic literature as it relates to the specific details of the case study. Your marker is interested in the conclusions that you arrive at from your evaluation of the literature and of the case study.
Databases for Human Resource Management Discipline/ Subjects/ Courses
(check the following link for accessing the databases: https://libguides.library.cqu.edu.au/content.php?pid=166733&sid=1405504)
Academic Search Complete: Academic Search Complete is a scholarly, multi-disciplinary database that provides access to literature on most subjects.
APA-FT – Australian Public Affairs Full Text: APA-FT provides access to journal articles, newspapers, scholarly journals, conference papers and books on the social sciences and humanities.
Business Source Complete: Business Source Complete provides access to literature on all aspects of business.
Emerald: Emerald contains articles of a high academic standard in full text from 1994 onwards. Subject coverage includes management, accounting, auditing, marketing, human resource management, information management and other management subject areas.
Expanded Academic ASAP: From arts and the humanities to social sciences, science and technology, this database meets research needs across all academic disciplines. Access scholarly journals, news magazines, and newspapers – many with full text and images!
CCH Online: CCH Online provides access to a range of legal publications, including resources for business law, tax law, corporations law, financial planning, human resource management, occupational health and safety and family law. It includes access to the Australian Master Tax Guides.
LexisNexisAU: Provides access to the following resources: Australian Administrative Law, Australian Current Law, Cross on Evidence, Encyclopaedic Australian Legal Dictionary, Halsbury’s Laws of Australia, and Federal Statutes Annotations (Australia).
Management & Organization Studies: A SAGE Full-Text Collection: Management & Organization Studies covers subjects such as business & policy, human resource management, marketing, public relations, small business/entrepreneurship and organisational communication.
Newspaper Source Plus: Newspaper Source Plus includes 1,520 full-text newspapers, providing more than 28 million full-text articles. In addition, the database features more than 601,300 television and radio news transcripts, videos & podcasts.
Oxford Reference: Oxford Reference includes access to over 160 titles including core subject, language, and quotations dictionaries, Oxford companions and other reference titles. It provides concise and accessible information for readers wanting to quickly check a fact, or find out key information about a concept, person, or term, from Art to Zoology.
PsycARTICLES: PsycARTICLES is a database of full-text articles from journals published by the American Psychological Association, the APA Educational Publishing Foundation, the Canadian Psychological Association, and Hogrefe & Huber. Most of the 58 APA journals included in PsycARTICLES now go back to volume 1, issue 1.
ScienceDirect: Science Direct provides access to full text and bibliographic information for a wide range of journals and electronic books across areas including social sciences, science, technology and medicine.
Scopus: Scopus is a large indexing and abstracting database providing access to scientific, technical, medical and social sciences literature. It contains records going back to the 1960s, offering newly-linked citations across a wide body of scientific abstracts.
Task:
Case Study: Super Star University (pg. 504-508 of textbook: Organisational Change Development and Transformation by Waddell et. al., 5th Edition, Cengage Learning), Case is available on the Moodle site under the Assignments tab.
Based on the above case study write an essay that answers the following questions:
1. Contrast and critically analyse the change processes in the Arts faculty and the faculty of Engineering, Architecture and Environment Sciences at Super Star University.
While answering the question, you should identify core elements (e.g. leadership style, gender differences, change intervention tools, staff engagement and communication process and other elements etc.) of the change process in each of the faculties. How are the elements of the change process different in different faculties? You should use academic references to support your arguments while contrasting and critically analysing the change processes in all the faculties.
2. What are the major sources of resistance to change at the faculty of Engineering, Architecture and Environmental Sciences? How would you overcome faculty staff resistance to change?
You may relate the answers to table 4.1 and 4.2 (pages 93-96 of the textbook, chapter 4) and further integration of the case context, academic references is necessary. For the second part of the question, please check pages 100-121 of the textbook, chapter 4. You should justify how you would recommend overcoming faculty staff resistance to change through a comprehensive change program (you are required to search in academic journals, other academic references for change management programs for the organisational context in question).
3. If you were an executive faculty dean at the Super Star University, how would you approach the change process in your faculty in response to the new university strategic directions with a view to managing resistance to change?
You are advised to use theories, models and approaches on how leaders and managers should approach the change process in various strategic contexts. Apart from the textbook chapters 3, 4 and 7, please check online databases for Journal articles and other academic references which highlight how leadership and the change management process works in organisational contexts. You should further integrate the leadership theories, case context and academic references to build up your arguments.
All the answers must be written with supporting academic references
PRESCRIBED TEXTBOOKS
Organisational Change: Development and Transformation
Author/s : Dianne Waddell, Andrew Creed, Thomas
G. Cummings & Christopher Worley
Year : 2014
Edition : 5th Asia Pacific Edition , 5th Edition Publisher : Cengage Learning
City : Melbourne State : VIC
Country : Australia
——————————————————————————————————————–
HRMT 20019 – Leading and Managing Change
Assignment 2 – Marking criteria for Essay on Change Management
Case Study: Super Star University (pg. 504-508 of textbook: Organisational Change Development and Transformation by Waddell et. al., 5th Edition, Cengage Learning)
Name…………………………………… Student No.……………..
Your essay will be assessed on the extent to which it meets each of the following criteria:
Main and Sub-Criteria
Marks Main Criteria: A thorough knowledge and critical analysis of the topics/ strategies expressed in a coherent format. Appropriateness of responses to the task requirements. (15 marks) 3 6 9 12 15
Sub-Criteria:
• Student identifies, integrates and justifies the relevant organisational leadership during change management, change process, and resistance to change management theories, models and arguments to analyse the questions asked in the case study.
• Student describes and justifies the organisational leadership during change management, change process, and resistance to change management theories they have chosen to answer the case questions and presents in a logical manner with a clear beginning, discussion and conclusion.
Main Criteria: Persuades the reader that the point of views developed in the answers is well supported by ideas and information drawn from academic literature and reflection. (15 marks) 3 6 9 12 15
Sub-Criteria:
• Students scholarly demonstrate critical analysis of theories and models and justification of decisions using a wide variety of sources and own reflection to answer the questions and in favour of their arguments.
• Students should develop logical arguments in a scholarly fashion supported by evidences.
• Students should draw conclusion, arguments in a scholarly manner
Main Criteria: Overall application of relevant theories, models and concepts to address the topics. An in-depth knowledge, application of the linkages to different approaches to organisational leadership during change management, change process, resistance to change management and change management. (10 marks) 2 4 6 8 10
Sub-Criteria:
• Students show in depth, excellent knowledge on organisational leadership during change management, change process, and resistance to change management models, theories and apply those in the context of the case study.
• Students portray highly accurate knowledge and fully comprehensive understanding of the linkages among different aspects of organisational leadership during change management, change process, and resistance to change management and apply those while answering the case study questions.
Main Criteria: Demonstrates an understanding, application of leadership styles, challenges, issues and practices associated with various directional strategies. (10 marks) 2 4 6 8 10
Sub-Criteria:
• Student clearly demonstrates understanding of the leadership style and change management, challenges and applies relevant theoretical concepts related to change management in relation to managing organisational issues in the subjected case study/ organisation.
• Student utilises academic references to support their arguments.
Main Criteria: Demonstration of additional research beyond the course material and textbook including use of recent and relevant peer reviewed academic journal articles, academic references (minimum of fifteen). (5 marks) 1 2 3 4 5
Sub-Criteria:
• Students engage with organisational leadership during change management, change process, and resistance to change management literature
• Students introduce, discuss and integrate recent, relevant 15 peer reviewed academic journal articles, academic references (books, book chapters etc.) in their discussions
Main Criteria: Presentation, including referencing, formatting, layout and grammar. (5 marks) 1 2 3 4 5
Sub-Criteria:
• Student presents a comprehensive depth of discussion which has been developed by the student in responding to the questions raised in the case study
• Student presents a structured and logical discussion of the analysis within an essay structure
• Clarity of expression, spelling and grammar
• Referencing:
– All in-text referencing is correct – Harvard reference system
– Reference List is alphabetical and uses Harvard referencing system
– Length approximately 3000 words for the body of essay (not including Title page, References or Appendices)
TOTAL: /60
—————————————————————————-
PRESCRIBED TEXTBOOKS
Organisational Change: Development and Transformation
Author/s : Dianne Waddell, Andrew Creed, Thomas
G. Cummings & Christopher Worley
Year : 2014
Edition : 5th Asia Pacific Edition , 5th Edition Publisher : Cengage Learning
City : Melbourne State : VIC
Country : Australia
Schedule
Week Begin Date Module/Topic Chapter Events and Submissions
Week 1 30-06-2014 Introduction to Organisational Development, Innovation and
Chapter 1; Refer to course
Change readings
Week 2 07-07-2014 Understanding the Environment of Change
Chapter 2; Refer to course
Moodle site for weekly
readings
Week 3 14-07-2014 Role of Organisational Leadership and Change Agents in Change
Management
Chapter 3; Refer to course
Moodle site for weekly
readings
Week 4 21-07-2014 Managing Resistance and Organisational Culture
Chapter 4; Refer to course
Moodle site for weekly
readings
Week 5 28-07-2014 Process of Organisational
Change
Chapter 5; Refer to course
Moodle site for weekly
readings
Vacation
Week
04-08-2014
Week 6 11-08-2014 Organisational Development
and Change
Chapter 6; Refer to course
Moodle site for weekly
readings
Report on Planned Changes in Organisation (DONE ALREADY)
Week 7 18-08-2014 Organisational Development,Change and the Role of People and Process
Chapter 7; Refer to course
Moodle site for weekly
readings
Week 8 25-08-2014 Influence of Strategy and Organisational Structure in Organisational Development and Change
Chapter 8; Refer to course
Moodle site for weekly
readings
Week 9 01-09-2014 Organisational Transformation and Change
Chapter 9; Refer to course
Moodle site for weekly
readings
Week 10 08-09-2014 Organisational Change in Unpredictable Environment
Chapter 10; Refer to course
Moodle site for weekly
readings
Week 11 15-09-2014 Role of Competitive and Collaborative Strategies in Organisational Change
Chapter 11; Refer to course
Moodle site for weekly
readings
Week 12 22-09-2014 Organisational Change in Global Context
Chapter 12; Refer to
course Moodle for weekly
readings
Essay on Change
Management – TO DO
Review/Exam
Week
29-09-2014
Exam Week 06-10-2014
SCHEDULE FROM WEEK 6 TO WEEK 12
Week 6 (Chapter 6) – 11-08-2014 – Organisational Development and Change
Report on Planned Changes in Organisation Due Friday (15 Aug 14) 11:45 PM AEST
Week 7 (Chapter 7) – 18-08-2014 – Organisational Development, Change and the Role of People and Process
Week 8 (Chapter 8) 25-08-2014 Influence of Strategy and Organisational Structure in Organisational
Development and Change
Week 9 (Chapter 9) 01-09-2014 – Organisational Transformation and Change
Week 10 (Chapter 10) – 08-09-2014 – Organisational Change in Unpredictable Environment
Week 11 (Chapter 11) 15-09-2014 – Role of Competitive and Collaborative Strategies in Organisational Change
Week 12 (Chapter 12) 22-09-2014 – Organisational Change in Global Context
Essay on Change Management Due Friday (25Sep 14) 12:00 PM AEST
Assessment Tasks
2. WRITTEN ASSESSMENT
Assessment Title Essay on Change Management
Task Description OBJECTIVES
This assessment item relates to course learning outcomes numbers 1 to 7. The primary
purpose of this assessment is to assist students develop skills in the use of leadership
traits, resistance to change, change process and management theories and models in
the analysis of a typical business situation that has organisation and structural change
and development concerns. The assignment requires you to analyse the current
situation, identify and specify the organisational issues, and suggest practical and
probable solutions. The secondary purpose of this assignment is to give students the
opportunity to enhance their research, analysis, critical thinking and written
communication skills; particularly in the areas of argument development and essay
writing.
Assessment task 2 requires the writing of an academic/ argumentative essay (approx.
3000 words). Assessment task 2 requires the writing of an academic/ argumentative
essay. This essay should be an ‘argumentative essay’, and must therefore contain
arguments that are used as the structuring elements of the assignment. The assignment
is based on a case study that describes the impact of leadership, structural changes
and change management on business activities. The purpose of the essay is to identify
the roles of change in organisational leadership, resistance to change management, the
change management process and other challenges in managing dynamic organisations.
Students are expected to engage in extensive research within the academic literature
relating to organisational leadership during change management, the change process,
and resistance to change management.
The assessment item is based on the case study titled Super Star University (pg.
504-508 of textbook: Organisational Change Development and Transformation by
Waddell et. al., 5th Edition, Cengage Learning). The case will be available on the
Moodle site under the Assignments tab. You should read, and carefully analyse, the
case and respond to the issues presented at the end of the case study within the
context of an academic/ argumentative essay. You are required to support your
argument with appropriate theoretical discussion and references.
Task:
Based on the above case study write an essay that answers the following questions:
1. Contrast and critically analyse the change processes in the Arts faculty and the
faculty of Engineering, Architecture and Environment Sciences at Super Star University.
2. What are the major sources of resistance to change at the faculty of Engineering,
Architecture and Environmental Sciences? How would you overcome faculty staff
resistance to change?
3. If you were an executive faculty dean at the Super Star University, how would you
approach the change process in your faculty in response to the new university strategic
directions with a view to managing resistance to change?
All the answers must be written with supporting academic references.
Note: you will find further support material for this assessment task on the Moodle site
for this course.
Weighting 60%
Assessment Criteria HRMT 20019 – LEADING AND MANAGING CHANGE
Assignment 2 – Marking criteria for Essay on Change Management
Case Study: Super Star University (pg. 504-508 of textbook: Organisational Change
Development and Transformation by Waddell et. al., 5th Edition, Cengage Learning)
Your essay will be assessed on the extent to which it meets each of the following main
criteria (please see Moodle site for the detailed marking criteria):
– A thorough knowledge and critical analysis of the topics/ strategies expressed in a
coherent format. Appropriateness of responses to the task requirements. (15 marks)
– Persuades the reader that the point of views developed in the answers is well
supported by ideas and information drawn from academic literature and reflection. (15
marks)
– Overall application of relevant theories, models and concepts to address the topics. An
in-depth knowledge, application of the linkages to different approaches to organisational
leadership during change management, change process, resistance to change
management and change management. (10 marks)
– Demonstrates an understanding, application of leadership styles, challenges, issues
and practices associated with various directional strategies. (10 marks)
– Demonstration of additional research beyond the course material and textbook
including use of recent and relevant peer reviewed academic journal articles, academic
references (minimum of fifteen). (5 marks)
– Presentation, including referencing, formatting, layout and grammar. (5 marks)
Referencing Style Harvard (author-date)
Submission Online
Moodle submission Only
Learning Outcomes Assessed 1. contrast general and organisation-specific issues in innovation and change
2. interpret key contextual factors affecting an organisation’s innovation opportunities
3. compare alternative innovation strategies and the conditions under which they
would be appropriate
4. compare the roles of learning and the knowledge ‘organisation’ in innovation
5. critically consider alternative approaches to implementation of change within an
organisation
6. discuss the leadership roles needed within an organisation wide change effort and
how to enable them
7. evaluate process and success measures of innovation and change and explain
why these are important
HRMT20019 Leading and Managing Change
Suggested additional readings
Lines, R 2004, ‘Influence of participation in strategic change: resistance, organizational commitment and change
goal achievement’, Journal of Change Management, vol. 4, no. 3, pp. 193–215.
Mabin, VJ, Forgeson, S & Green, L 2001, ‘Harnessing resistance: using the theory of constraints to assist
change management’, Journal of European Industrial Training, vol. 25, no. 2/3/4, p. 168.
Oke, A 2004, ‘Barriers to innovation management in service companies’, Journal of Change Management, vol.
4, no. 1, pp. 31–44.
Oxtoby, B, McGuinness, T & Morgan, RE 2000, ‘The why and how of effective strategy change: reflections on
Thorn lighting’, Journal of European Industrial Training, vol. 24, no. 9, p. 513.
Pearce, CL & Osmond, CP 1996, ‘Metaphors for change: the ALPs model of change management’,
Organizational Dynamics, vol. 24, no. 3, pp. 23–35.
von Oetinger, B 2004, ‘From idea to innovation: making creativity real’, The Journal of Business Strategy, vol.
25, no. 5.
Vrakking, WJ 1995, ‘The implementation game’, Journal of Organizational Change Management, vol. 8, no. 3,
pp. 31–46.
Wargin, J & Dobiey, D 2001, ‘E-business and change: managing the change in the digital economy’, Journal of
Change Management, vol. 2, no. 1, pp. 72–82.
Weisenfeld, U 2003, ‘Engagement in innovation management: perceptions and interests in the GM debate’,
Creativity and Innovation Management, vol. 12, no. 4, pp. 211–220, (online Blackwell Synergy).
von Oetinger, B 2004, ‘Break your own rules’, The Journal of Business Strategy, vol. 25, no. 6, pp. 13–20
(2nd part of article presenting 5 patterns of innovation difficulty).
Trader-Leigh, KE 2002, ‘Case study: identifying resistance in managing change’, Journal of Organizational
Change Management, vol. 15, no. 2, pp. 138–155.
Ackerman Anderson, L & Anderson, D 2002, Identifying the drivers of your change, viewed 23 May 2005,
https://www.beingfirst.com/changeresources/tools/CT003/CT003IDDriv.pdf
Anderson, D & Ackerman Anderson, L 2001, Beyond change management, Jossey‑Bass/Pfeiffer, San Francisco.
Clark, TR 2005, ‘A mouse of change, a lion of resistance’, Leader to Leader, vol. 2005, no. 35, pp. 47–52.
DiGeorgio, RM 2002, ‘Making mergers and acquisitions work: what we know and don’t know—Part I’, Journal
of Change Management, vol. 3, no. 2, pp. 134–148.
Graetz, F, Rimmer, M, Lawrence, A & Smith A 2006, Managing organisational change, 2nd edn, John Wiley &
Sons, Milton, Qld.
Leifer, R, O’Connor, GC & Rice, M 2001, ‘Implementing radical innovation in mature firms: the role of hubs’,
The Academy of Management Executive, vol. 15, no. 3, pp. 102–13.
Lewin, K 1951 Field theory in social science, New York, Harper & Row.
Oke, A 2004, ‘Barriers to innovation management in service companies’, Journal of Change Management, vol.
4, no. 1, pp. 31–44.
Pfeffer, J 1992, ‘Understanding power in organizations’, California Management Review, vol. 34, no. 2, pp.
29–50.
Tidd, J, Bessant, J & Pavitt, K 2005, Managing innovation: integrating technological, market, and
organizational change, 3rd edn, Wiley, Chichester.
Nankervis, A, Compton, R, Baird, M & Coffey, J 2011, Human resource management strategy and practice,
7th edn, Cangage Learning, VIC.
https://ezproxy.cqu.edu.au/login?url=https://search.ebscohost.com/login.aspx?direct=true&db=cat00311a&AN=cqu.832161&site=eds-live&scope=site
Australian Public Service Commission (nd), Leadership management strategy 2011-2012 , viewed 15 November 2012, https://www.apsc.gov.au/learn/strategic-centre/leadership-development-strategy
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